In our tests for a possible Internet fraud, the seriousness of the providers plays a major role. Our test reports and ratings focus on the following sectors: online trading, crypto trading, electricity & gas, telecommunications, finance, health + nutrition, online dating (singles sites), online recipes, VPN security, bookmakers for sports betting, online gaming arcades, online poker sites and lotteries.
The seriousness of a provider also shows in the area of payment processes. These should always be sufficiently protected, for example by encrypted transactions. In addition, it is now common practice for reputable providers to charge fees for deposits, for example. Occasionally, fees cannot be avoided, for example when exchanging currencies. However, these should not be in the online test in the area of usury and thus a fraud.
Online fraud: I want my money back is that possible?
We are not allowed to give legal advice on this, but a brief explanation of the possibilities. We will only consider a few common payment methods on the Internet.
Online bank transfer: Undo not possible. But Internet fraud can be reported to the bank
Direct debit: Can be cancelled up to 8 weeks and up to 13 months in case of online fraud
Credit card: Can be reversed with charge-back procedure with costs.
E-wallets: Can only be reversed with good reason with Paypal, Neteller and Skrill. With Paypal there is a buyer protection.
Depending on the severity of the Internet fraud or if there is no other solution through conventional channels, the police and a lawyer can also be involved.